Return Policy

FirstForm Peptides maintains strict quality control and handling procedures to ensure product integrity. Because our products are research compounds that cannot be resold or reused once shipped, we have a limited refund policy.

We stand behind the quality of our products. If you receive a product that is damaged or missing from your shipment, we will work with you to resolve the issue promptly.

Refunds or replacements may be issued in the following circumstances:

• Damaged in transit: Product arrives visibly damaged due to shipping
• Missing items: Items listed on your order are missing from the shipment

We cannot offer refunds for:

• Change of mind or buyer's remorse
• Products that have been opened or used
• Incorrect shipping address provided by customer
• Packages returned due to refused delivery
• Products held or seized by customs
• Delays caused by shipping carriers

To report a damaged or missing product, you must contact us within 48 hours of delivery. Please include your order number, clear photographs of the damaged product and packaging, and a description of the issue. We will review your claim and respond within 2 business days.

Orders may be cancelled for a full refund only if they have not yet been processed for shipment. Once an order has been shipped, it cannot be cancelled. To request a cancellation, contact us immediately with your order number.

For refund inquiries contact us at support@firstformpeptides.com.