Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when you register for an account, place an order, submit age or eligibility information, request support, subscribe to communications, participate in promotions, or otherwise contact us. Depending on how you interact with the Website, this information may include your name, email address, telephone number, mailing address, shipping address, account credentials, payment and billing information, order history, transaction records, date of birth, communications with customer support, documentation submitted to verify your age, identity, business, laboratory, or research affiliation, and any other information you voluntarily choose to provide.

When you access the Website, we may automatically collect certain information regarding your use of the Website, including your IP address, browser type and version, operating system, device identifiers, pages visited, time spent on pages, referring URLs, clickstream data, and other information regarding your interactions with the Website. We may use cookies, web beacons, pixels, and similar tracking technologies to collect this information and help improve the functionality, performance, and security of the Website.

We may receive information about you from third parties, including payment processors, fraud prevention providers, shipping carriers, identity and age verification vendors, marketing and analytics providers, business partners, public databases, and service providers that help us operate our website and fulfill orders.

We use the information we collect for the following purposes: to create and manage customer accounts; to process and fulfill orders; to verify age, identity, business or laboratory affiliation, and eligibility to purchase research-use-only products; to conduct fraud prevention, risk review, and misuse screening; to communicate with you about your account, orders, shipping, returns, website updates and customer support inquiries; to maintain records relating to sales, refusals to sell, misuse concerns, and regulatory compliance; to administer loyalty points and reward redemption; to administer the affiliate program and calculate affiliate commissions; to improve and optimize the Website, products and customer experience; to send marketing or promotional communications where permitted by law; to comply with legal, tax, and regulatory obligations; and to enforce our Terms and Conditions.

We do not sell, rent, or share your personal information for cross-context behavioral advertising or targeted advertising, as those terms are defined under applicable state privacy laws. We may disclose your personal information to third parties in the circumstances described below to operate our business, provide our products and services, comply with legal obligations, and protect our rights.

• Shipping and Fulfillment Partners: We may share shipping and order information with carriers, warehouses, and fulfillment providers to process and deliver orders.
• Business, Laboratory, or Eligibility Verification Providers: We may share information with vendors or counterparties that help verify identity, age, business status, laboratory affiliation, lawful intended use, or order eligibility.
• Professional Advisors and Corporate Affiliates: We may share information with our affiliates, attorneys, accountants, auditors, insurers, financing sources, and other professional advisors as reasonably necessary for business operations and compliance.
• Service Providers: We share information with vendors who perform services on our behalf, such as website hosting, payment processing, email delivery, customer support tools, fraud prevention, age or identity verification, shipping, order management, analytics and marketing support. Payment information may be collected and processed directly by our third-party payment processors. We do not store full payment card numbers unless expressly stated otherwise. Payment transactions are subject to the payment processor’s own terms and privacy practices.
• Legal Compliance: We may disclose your information if required by law, regulation, subpoena, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, property, website, customers, or the safety of others, including to investigate suspected misuse of research-use-only products, chargebacks, identity fraud, export restrictions, sanctions compliance or violations of our Terms and Conditions.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to applicable law.

Our products are offered for laboratory research purposes only and are not intended for human or animal consumption, diagnosis, treatment, cure, or prevention of disease. We may collect, use, and retain personal information as reasonably necessary to verify customer eligibility, assess order risk, investigate suspected misuse, enforce our Terms and Conditions, and comply with applicable laws, regulations, and internal compliance procedures relating to the sale of research-use-only products. We may maintain internal records concerning refused sales, cancelled orders, misuse concerns, suspicious communications, or other compliance-related events where reasonably necessary to protect our business, our suppliers, our service providers, and the lawful distribution of our products.

We use cookies and similar technologies to enhance your experience on the Website. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Website is used. This includes advertising technologies from third parties, such as Meta Pixel (Facebook and Instragram) and the Snap Pixel, which may set cookies and collect identifiers to measure advertising performance and show you relevant ads on those platforms.

We may also use third-party analytics tools (such as Google Analytics) and similar technologies to understand website traffic, improve performance, personalize user experience, maintain security, and support marketing efforts where permitted by law. We may limit or disable certain analytics or advertising tools on checkout, account, verification, or other sensitive pages where personal or compliance-related information is collected.

You can manage advertising cookies at any time through the cookie preferences control on this Website. You can also control cookies through your browser settings and opt out of interest-based advertising through the platforms named above and through industry tools such as Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org). Disabling cookies may limit certain features of the Website.

Where required by applicable law, we will honor recognized Universal Opt-Out Mechanisms, such as the Global Privacy Control (GPC), with respect to the sale or sharing of personal information or the processing of personal information for targeted advertising. You may also exercise any applicable privacy rights by contacting us using the information provided in this Privacy Policy.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our products and services, processing orders, verifying eligibility, maintaining compliance records, preventing fraud, enforcing our agreements, and complying with applicable legal, regulatory, tax, accounting, or reporting obligations. The length of time we retain personal information depends on the nature of the information, the purpose for which it was collected, our legitimate business needs, and applicable legal requirements. When personal information is no longer required for these purposes, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable law. However, even if you request deletion of your personal information, we may retain certain information as necessary to comply with legal, regulatory, contractual, or other lawful obligations.

Your Rights and Choices

You may access, update, or request correction of your personal information by logging into your account or contacting us at support@firstformpeptides.com. To protect your personal information, we may take reasonable steps to verify your identity before responding to requests to access, correct, delete, or otherwise exercise your privacy rights. Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf. We may require proof of the agent's authority and verification of your identity before processing such requests.

You may opt out of promotional communications by following the unsubscribe instructions in those messages. You cannot opt out of transactional, account, security, compliance or order-related communications necessary to provide the website, process transactions, or enforce our policies.

We send transactional messages (such as order confirmation, shipping updates, and account notices) as part of providing our services. You cannot opt out of essential transactional messages while you have an active order or account.

If you provide your mobile telephone number and affirmatively opt in — for example, by checking the SMS consent box at checkout, in our welcome offer, or on our partner program application — you agree to receive recurring automated marketing and informational text messages from FirstForm Peptides at that number, such as new-product drops, restock alerts, promotions, and partner program updates. Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

You can cancel text messages at any time by replying STOP to any message; after you opt out you may receive a single confirmation message. Reply HELP for assistance, or contact us at support@firstformpeptides.com. Mobile carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share mobile telephone numbers or text-messaging opt-in consent with any third parties or affiliates for their own marketing or promotional purposes. Mobile telephone numbers collected for SMS are used only to operate our own messaging program and are shared solely with the service providers that help us deliver those messages (such as our SMS platform provider) and as otherwise described in this Privacy Policy.

Some browsers offer a "Do Not Track" feature. Our Website does not currently respond to Do Not Track signals. Where required by applicable law, however, we will recognize and process qualifying Universal Opt-Out Mechanisms, such as the Global Privacy Control (GPC), in accordance with applicable state privacy laws.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA/CPRA"), including the right to know what personal information we collect, the right to correct inaccurate personal information, the right to request deletion of your personal information, the right to limit the use and disclosure of sensitive personal information, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information.

To exercise your rights, contact us at support@firstformpeptides.com. We may take reasonable steps to verify your identity before processing your request. If applicable law provides you with the right to appeal a decision regarding your request, you may contact us to request further review.

Please do not submit medical records, prescriptions, treatment plans, dosage requests, or other unnecessary health information through the Website, account features, contact forms, or customer service channels. We do not provide medical advice, prescribing services, or patient care.

Depending on your geographic location and applicable data protection regulations, you may possess certain additional rights in connection with the personal information we hold about you. These rights may include the ability to request access to, rectify, erase, or restrict the processing of your personal data, the right to data portability, the right to object to certain processing activities, and, where provided by applicable law, the right to appeal the denial of a privacy request. To exercise any of these rights, please contact us at support@firstformpeptides.com.

The Website and products are intended only for individuals who are at least 21 years old. We do not knowingly collect personal information from children under 13. We also do not knowingly permit individuals under 21 to create accounts or purchase products. If we learn that we have collected personal information from an individual who is not permitted to use the Website, we will take appropriate steps to delete the information or restrict the account, subject to legal and compliance retention obligations.

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

FirstForm Peptides is based in the United States, and your information is processed and stored in the United States. If you access the Website or place an order from outside the United States, you understand that your information will be transferred to and processed in the United States, where privacy laws may differ from those of your country.

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or applicable laws. When we make changes, we will post the revised Privacy Policy on this Website and update the "Last Updated" date at the beginning of this Privacy Policy. Your continued use of the Website following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

By engaging with our website, platform, products and related services, you acknowledge that you have read, understood, and agreed to be bound by all the provisions of this Privacy Policy and our Terms and Conditions.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

30 N. Gould Street, Ste. N

Sheridan, WY 82801

• Email: support@firstformpeptides.com*