Privacy Policy

We collect information you provide directly — such as your name, email address, billing and shipping addresses, and phone number — when you create an account or complete an order.

We also collect technical data automatically when you visit the site, including device, browser, and usage information.

• Process and fulfill orders
• Provide customer support and order tracking
• Issue Certificates of Analysis and shipment notifications
• Manage loyalty points and reward redemption
• Improve the site and customer experience
• Comply with applicable legal requirements

Payment information is processed by our payment provider and is not stored on FirstForm servers. We do not retain card numbers.

We share information with service providers strictly to perform services on our behalf (fulfillment, payment processing, analytics). We do not sell personal information.

• Access and update your account details from the Profile page
• Opt out of marketing emails via your communication preferences
• Request deletion of your account by contacting support

We use reasonable administrative, technical, and physical safeguards to protect customer information. No system is completely secure.

Questions about this Privacy Policy can be sent to support@firstformpeptides.com.